IF YOU ARE NOT 100% SATISFIED
APPLY FOR A FULL REFUND
All orders purchased through Nuoptimal.com are backed by our 30-day money back guarantee from the date of purchase. If for any reason you are not completely satisfied with your purchase, fill out the Nuoptimal return form below and we will process your eligibility for a refund, no returns required.*
You will be contacted by our customer service representative within 2 days for further instructions for the return. Once your refund request is approved, please allow 7 business days for the refund to process and show up in your account. We appreciate your patience and thank you for giving Nuoptimal a try.
Please note that all returns are subject to a postage price of $5 which will be deducted from the total refund amount. Once the package has been received, we will initiate the refund process.
Fill out the return form below and we will be in touch with you shortly!
*If you are applying for a refund that is for a subsequent subscription order that was charged and you did receive your product, you must return the product to our address. We will provide you more details on the return process once requested.