All orders purchased through are backed by our 30-day money back guarantee from the date of purchase. If for any reason you are not completely satisfied with your purchase, fill out the Nuoptimal Return form below and we will process your eligibility for a refund. You will be contacted by our customer service representative within 2 days for further instructions for the return. All shipping charges are non-refundable (initial shipping charges and returned item shipping charges). Once we receive a return, please allow 7 business days for the refund to process and show up in your account. We appreciate your patience and thank you for giving Nuoptimal a try.

Please specify why you are returning this item, what your experience was with it, and if you have any suggestions with this/future product(s).

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